New heat network efficiency pilot is positive first step
More investment and long-term action needed to deliver improvements.
News
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Welcome for reduction to increase in water charges
Consumer Scotland responds to Water Industry Commissioner’s draft determination.
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Scottish Government to deliver energy bill support for terminally ill
Announcement follows Consumer Scotland recommendations.
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Rising energy bills deepen affordability pressures ahead of winter
Consumer Scotland statement on increase to the energy price cap.
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Water debt leaves consumers 'stressed and ashamed'
Report highlights need for improvements to help those struggling with arrears.
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Statement on cut to VAT on electricity bills
Welcome for UK Government announcement but further action needed.
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Heating oil consumers in Scotland need greater protection
Consumer Scotland backs findings of CMA study into the market.
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Scottish island communities facing high postal costs and inconsistent services
Better standards and fairer charges needed to protect consumers and businesses.
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Consumer Scotland welcomes proposal to reduce increase in water charges
Consumer Scotland responds to Water Industry Commissioner’s draft determination.
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Stronger consumer protection needed in the used car market
Investigation highlights serious financial, practical and emotional harm to consumers.